UKBusinessSites.co.uk is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR).
1. Who We Are
UKBusinessSites.co.uk is the data controller for personal information collected through this website and our services. If you have any questions about how we handle your data, contact us at: hello@ukbusinesssites.co.uk
2. What Data We Collect
2.1 When You Book a Free Website
- Your name and email address
- Your business name and nature of business
- Your Companies House number or Google Business Profile URL
- Your phone number (optional)
- Any images, logos, or copy you supply for your website build
2.2 When You Subscribe to Managed Hosting
- Billing name and address
- Payment information (processed securely by our payment provider — we do not store card details)
- Communication history (emails and support messages)
2.3 When You Visit Our Website
- IP address and browser type (collected anonymously via analytics)
- Pages visited and time spent on site
- Referral source (how you found us)
3. How We Use Your Data
We use your personal data to:
- Process your free website booking and deliver your files
- Communicate with you about your build, delivery, and any follow-up
- Manage your Managed Hosting subscription and process payments
- Send you service-related notifications (not marketing, unless you opt in)
- Improve our website and services using anonymised analytics
4. Legal Basis for Processing
We process your data on the following legal bases:
- Contract performance — to fulfil your website booking or subscription
- Legitimate interests — to improve our services and prevent fraud
- Consent — for any marketing communications (you may withdraw consent at any time)
5. How Long We Keep Your Data
We retain your data for the following periods:
- Booking and website build records: 2 years from delivery date
- Subscription and billing records: 7 years (required by HMRC regulations)
- Support communications: 1 year from last contact
- Website analytics: aggregated and anonymised, retained indefinitely
After these periods, your data is securely deleted.
6. Sharing Your Data
We do not sell your personal data. We may share it with:
- Our payment processor (e.g. Stripe) to handle subscription billing securely
- Google (Google Drive) for file delivery — governed by Google’s own Privacy Policy
- Our hosting infrastructure provider for website deployment
- Legal or regulatory authorities if required by law
All third parties we work with are required to handle your data in compliance with UK GDPR.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (‘right to be forgotten’)
- Object to or restrict how we process your data
- Request a copy of your data in a portable format
- Withdraw consent for marketing communications at any time
To exercise any of these rights, email us at hello@ukbusinesssites.co.uk. We will respond within 30 days.
8. Cookies
Our website uses essential cookies to function correctly. We may also use analytics cookies to understand how visitors use our site. You can manage your cookie preferences through your browser settings. We do not use advertising or tracking cookies.
9. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These include secure HTTPS connections, restricted access to personal data, and regular security reviews.
10. Complaints
If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk or by calling 0303 123 1113.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date. We encourage you to review this policy periodically.
12. Contact Us
For any privacy-related queries, please contact: hello@ukbusinesssites.co.uk